Team Leader
Northolt/London, UK
An enthusiastic and results driven individual committed to delivering the highest level of care to service users. Skilled in clinical skills, sales and management. Experienced in field sales, team leadership, healthcare assistance, and phlebotomy. Able to adapt skills to best suit organisational needs to enhance patient care and productivity.
Salary
GBP 55,000 – 80,000
Verisure Smart Alarm
Oct 2021 — Present
Held responsible for team target and individual target. Achieved 135% KPI. Conducted workshops, trained colleagues on field and in office, shadowed senior team members, motivated the team, attended sales appointments and cold door knocking, and held responsible for team growth.
Verisure Smart Alarm
Mar 2021 — Oct 2021
Field sales for home and business security solutions. Cold door-to-door knocking to generate leads, following up warm leads, booking appointments, consulting customers on security needs, negotiating, conducting installations, and generating new leads through existing customers.
Lloyds Shoes (Arcadia)
Jul 2017 — Feb 2021
Line manager to 4 staff. Networked with Topshop team, introduced innovative client experience improvements, managed visual merchandising, coached team on customer service, hosted product knowledge training, reviewed sales targets, handled daily admin, managed stock control, and reported financial trade reports to area manager.
Mehr Hospital
Dec 2014 — Aug 2016
Collected blood samples, ensured correct patient identification, adhered to ANTT and infection control procedures, gained patient consent, acted appropriately in emergencies, managed time in a busy environment, organised workstation, determined puncture methods, ensured correct sample storage and dispatch, and helped patients with mobility and vital signs monitoring.
Certificate · Phlebotomy
? – 2017
Diploma · Electrics
? – 2011