Senior Account Manager
London, United Kingdom
Sr Account Manager with 10+ years of experience across enterprise sales, account management, and consulting. Background in managing complex portfolios, driving renewals, cross selling and expansion. Skilled in discovery, MEDDPICC methodology, and building long-term client relationships that deliver growth and retention.
Nintex
Jul 2022 — Present
Managed, retained, and expanded a portfolio of 60 SaaS clients by 38%. Drove £5M in new pipeline with ~40% sourced through outbound prospecting, closing 17 new logos. Delivered AI-driven workflow and process intelligence solutions. Partnered with engineering, product, customer success, and marketing teams. Led account planning, commercial discussions, and cross-sell/upsell activity across EMEA in legal, financial services, aviation, publishing, and public sector.
Nintex
Mar 2020 — Jun 2022
Promoted in 2021 following consistent monthly meeting and opportunity attainment. Onboarded and upskilled 5 new starters. Generated over $1M in cross-sell opportunities and $1M in new logo pipeline in partnership with internal sales team.
Birch & James Associates
Jan 2016 — Jan 2020
Consulting and client-facing role focused on relationship management and commercial delivery. Managed client engagements, built long-standing relationships through a consultative approach. Supported account development, stakeholder communication, and delivery across a range of client requirements.
BSc · Aerospace Technology with Pilot Studies
2011 – 2015
Mathematics, Psychology, Physical Education, and Physics
2008 – 2010