Moderator, Customer Support and Virtual Assistant
📍 Lagos, Nigeria
Dedicated professional with 3 years of experience in content moderation, customer support, and virtual assistance. Skilled in keeping online platforms safe, enforcing community guidelines, resolving customer issues via chat, email, and phone, and supporting executives with calendar management and project coordination. Proficient in Zendesk and Google Workspace.
Salary
GBP 500 – 1,000
Seed Of Salvation
May 2025 — Mar 2026
Increased platform user reach by 35% via mobile installation. Delivered 30 web solutions, replaced one full-time developer achieving 60%+ productivity gain, and worked with 4+ teams providing end-to-end client solutions.
Mantra Chain
May 2024 — Jan 2026
Managed a community of 600,000+ members across Discord, X, and official forums for an EVM L1 focused on Real World Assets. Moderated user-generated content, supported onboarding, collaborated with core team on contributor recognition, and contributed to hackathons and grants programs. Earned token-based rewards through the MANTRA airdrop.
Avail Project
Feb 2024 — Jul 2025
Managed a fast-growing community of 600,000+ members across Discord, X, and official forums. Reviewed and moderated user-generated content, supported new member onboarding, collaborated with core team to identify active contributors, and contributed to hackathons and grants programs. Earned token-based rewards through the AVAIL airdrop distribution.
Validatus
Jan 2022 — Apr 2024
Provided virtual assistance and operational support for a leading German blockchain validation and staking education platform. Managed daily operations for a crypto community account serving thousands of followers interested in DeFi yields, staking rewards, and blockchain infrastructure updates.
High School
2004 – 2010