Skip to content
KW

Kyle Warren

Director of Media

๐Ÿ“ Austin, TX

๐ŸŸขAping In

Experienced media director and client success professional with deep roots in Web3, crypto, and SaaS. Produced 600+ podcast/event episodes, led a 5,555-piece NFT collection launch, and drove $50M+ in client revenue. Skilled in media production, community building, NFT infrastructure, and cross-functional team leadership.

Work Preferences

Salary

USD 80,000 โ€“ 150,000

Skills

Client Success Management10/10
Podcast Production & Hosting10/10
Audio Editing8/10
Brand Storytelling8/10
Campaign Development & Marketing8/10
Community Building (8/10)Remote Team Management (8/10)Audience Growth (8/10)Cross-functional Team Leadership (8/10)Web3 / Crypto (8/10)Live Event Production (8/10)Social Media Management (8/10)SaaS (8/10)Content Strategy (8/10)Revenue & Upsell Management (8/10)CX Workflow Design (7/10)Copywriting (7/10)NFT Infrastructure & Product (6/10)AI Tools (Claude, Grok, ChatGPT) (6/10)Metadata QC & Curation (4/10)

Work Experience

Director of Media

SHILLR

Jan 2023 โ€” Mar 2026

Produced and hosted 600+ episodes across podcasts, Twitter Spaces, and live events, growing audience from 0 to 10,000. Owned full content lifecycle across 5 channels. Drove $200K in revenue across 3 seasons. Led NFT product launch (Rovers), managing a 17-person cross-functional team across 5 time zones to sell out a 5,555-piece NFT collection. Grew project social following 300% and contributed to $50M in client revenue through marketing strategies.

Client Success Manager

CS DISCO

Sept 2021 โ€” Dec 2022

Managed 50 accounts achieving 145% net dollar retention. Drove 173% increase in product adoption and uncovered a $100K upsell opportunity. Led Quarterly Business Reviews delivering 46% QoQ account growth. Maintained 4% churn rate and boosted CSAT to 90%.

Client Success / Account Manager

LegalZoom.com, Inc.

Jun 2015 โ€” Sept 2021

Founding team member of the company's first B2B product line, helping scale from launch to $4M in revenue. Managed 400+ client relationships representing $800K in revenue with 95% NPS. Top revenue producer; generated $142K in growth revenue. Designed CX workflows that reduced churn by 15% and contributed to a 60% increase in monthly sales revenue.