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Chris Ayala

Program Manager

๐Ÿ“ San Francisco, California

๐ŸŸขAping In

Experienced program manager with multiple years building scalable operational frameworks across Google & Accenture. Proven track record in business operations, process optimization using AI and bridging complex product organizations.

Skills

Agile/SAFe10/10
Program Management10/10
Prompt Engineering10/10
Smartsheet10/10
Stakeholder Management10/10
Business Operations (10/10)Data Visualization (10/10)Excel (10/10)Google Gemini AI (10/10)Google Sheets (10/10)Jira (10/10)Master Data Management (10/10)Process Optimization (10/10)Supply Chain Analytics (8/10)Claude Code (8/10)Oracle Agile PLM (8/10)AI/LLMs (7/10)

Work Experience

Program Manager - Resourcing Excellence and Leadership Enablement (Google Ads & Commerce)

Google

Jun 2022 โ€” Present

Built and managed end to end headcount backfill and internal mobility operations across two divisions (13,000+ employees). Created an internal app using Google AI Studio and Gemini AI with live sankey data visualizations to identify attrition trends. Established dashboards with key metrics for hiring health and headcount gaps. Also served as Data Steward for Technical Infrastructure Data Operations at Google Cloud, owning policy and documentation for 60+ BOM data attributes in Oracle Agile PLM, and led recruiting efforts for Hispanic-Serving Institutions.

Management Consultant

Accenture

Dec 2019 โ€” Jun 2022

Led business transformation for a cloud computing services company including product launch coordination and VP stakeholder reviews. Managed ERP transformation (Oracle to SAP) for a global technology company, leading data migration of 300k+ BOM records and creating operational playbooks. Served as Accenture Community Champion organizing global team events.

Consulting Analyst

Accenture

Nov 2017 โ€” Nov 2019

Redefined demand planning strategy for a global semiconductor company via SAP IBP implementation. Supported a multinational oil and gas corporation on pre-launch of a mobile payment app serving 3 million daily users. Advised a leading aerospace & defense company on supply chain analytics, resulting in $2MM cost savings.

Education

University of Puerto Rico at Mayaguez

BSc ยท Mechanical Engineering