Community Manager • Discord Moderator • Web3 Support Specialist
📍 Enugu, Nigeria
Community Manager with 3+ years in Web3, Discord & Telegram communities. Skilled at growing engagement, resolving conflicts, and delivering timely support across global, diverse audiences. Active in Web3 since 2022 with experience in NFT communities, DeFi protocols & blockchain gaming.
Salary
USD 50,000 – 100,000
BTCs
Dec 2023 — Dec 2023
Managed English Telegram & Twitter pages, expanding reach to English-speaking Web3 audiences globally.
TelecomPlug
Sept 2023 — Present
Handled inbound inquiries via phone, email & live chat with fast response times. Built a common-issue knowledge base to accelerate future resolutions.
TAT NFT Game
Sept 2023 — Nov 2023
Moderated Discord & Twitter for an NFT gaming project; created content and managed disputes.
MergeZ
May 2023 — Jun 2023
Created and scheduled content across Twitter/X & Discord for an NFT project launch.
NFTElite
Mar 2023 — May 2023
Tracked leads and opportunities in CRM software, improving conversion through refined follow-up.
NapierFinance
Nov 2022 — Present
Managed Discord operations — tickets, onboarding, and community guidelines for a live DeFi platform. Boosted member engagement through consistent interaction and team feedback relay.