Partner Success / Customer / BD
📍 Fort Lauderdale, FL, USA
Customer-facing operator with experience at the intersection of Customer Success, Strategic Partnerships, and Product within Web3 ecosystems. Proven track record of helping crypto-native companies translate complex products into clear narratives that drive adoption, credibility, and investor trust. Experienced in managing high-value partner portfolios, advising on go-to-market strategy, and aligning customer outcomes with product direction.
Salary
USD 120,000 – 180,000
ApeCo
Mar 2025 — Present
Own a portfolio of 150+ Web3 partners, serving as primary point of contact across onboarding, GTM execution, and ongoing success. Advise partners on product positioning, launch strategy, and growth execution to drive adoption and onchain activity. Identify friction points across partner experience and translate insights into actionable feedback for product, marketing, and leadership. Drive engagement and retention by aligning incentives, funding opportunities, and ecosystem collaboration pathways. Manage full partnership lifecycle from sourcing and qualification through long-term success and expansion.
Thrive Protocol
Feb 2024 — Mar 2025
Managed ecosystem relationships while deploying $7M+ in capital to drive adoption and growth across blockchain networks. Structured and executed milestone-based incentive programs aligned with ecosystem KPIs and partner success outcomes. Acted as strategic advisor to 100+ Web3 teams on GTM strategy, product positioning, and growth execution. Delivered executive-level reporting on partner performance, capital efficiency, and ecosystem health. Synthesized partner insights to improve program design, funding strategy, and growth initiatives.
Green Roads
Aug 2015 — Oct 2021
Built and scaled a sales pipeline generating $2M+ annually, contributing to company growth from $10M to $45M revenue. Led strategic partnerships including national retail expansion with Publix (700+ stores). Drove channel expansion across pharmacy, wellness, and specialty retail, contributing to 50% of company revenue. Played a key role in early-stage company growth across marketing, product, and operations.
BA · Philosophy
? – 2015