Sophie Al Hindi
Community Manager
London, UK
Community Manager at TechChain Talent with experience scaling engagement across platforms and directing marketing campaigns. Background in biomedical science and extensive healthcare experience as a General Practice Assistant and Care Coordinator. Skilled in community growth, content strategy, and cross-functional coordination.
Work Preferences
Desired role
Head of Social Media and Marketing
Work type
On-site
Location
London
Salary
GBP 35,000 – 40,000
Skills
Work Experience
Community Manager
TechChain Talent
Nov 2025 — Present
Led community growth strategy, scaling engagement and retention across multiple platforms. Directed end-to-end marketing campaigns, aligning brand, content, and performance goals. Managed content strategy and social media channels, driving consistent audience growth. Built and maintained strategic partnerships to support business development objectives. Analyzed performance metrics to optimize campaigns, content, and user acquisition. Coordinated cross-functional teams to execute marketing, community, and growth initiatives.
Patient Access Coordinator
Kingston and Richmond NHS Foundation Trust
Nov 2024 — Nov 2025
Register 300+ patients daily ensuring accurate data entry and GDPR compliance. Streamline appointment processes to reduce wait times. Collaborate with 10+ departments daily. Train new team members on reception and data systems and cover multiple departments on and off site.
General Practice Assistant
Barnet Federated GPs CIC
Aug 2023 — Jul 2024
Promoted online booking for patient registration, handled calls for routine and emergency bookings, maintained accurate patient records, communicated test results with empathy, addressed patient queries on vaccinations and procedures, recorded vital signs, assisted during minor procedures, transcribed medical notes, and coordinated with pharmacies and laboratories.
General Practice Assistant
Barnet Federated GPs CIC
Aug 2023 — Nov 2024
Checked and recorded patients' blood pressure, temperature, and weight. Assisted healthcare professionals during exams and minor procedures. Accurately transcribed medical notes and documented patient encounters. Coordinated with healthcare providers, pharmacies, and laboratories. Registered 300+ patients daily ensuring GDPR compliance. Streamlined appointment processes and trained new team members on reception and data systems.
Care Coordinator
Essex House Surgery
Apr 2023 — Aug 2023
Coordinated patient care, checked and recorded blood pressure, temperature and weight, assisted healthcare professionals during exams and minor procedures, transcribed medical notes, coordinated with healthcare providers and laboratories, and contributed to quality improvement initiatives.
Care Coordinator
Essex House Surgery
Sept 2018 — Aug 2023
Promoted online booking to reduce patient wait times. Managed call handling for routine and emergency bookings. Maintained accurate patient records for continuity of care. Communicated test results to patients with empathy. Addressed patient queries regarding vaccinations, smear tests, and minor surgical procedures. Aided with post-evaluation questionnaires.
Education
Roehampton University London
BSc · Biomedical Science
2021 – 2024
Esher Sixth Form College
BTEC Level 3 Extended Diploma · Health and Social Care
2019 – 2021
Tolworth Girls School
GCSE · General Education (10 GCSEs grades 9-4)
2018 – 2019